Privacy Policy

Last Updated: August 4, 2026

Introduction

iris-beaver is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

Information We Collect

Information You Provide Directly

When you interact with our services, we may collect the following information:

• Name and contact details (email address, postal address)
• Travel preferences and requirements
• Booking and reservation information
• Payment information (processed securely through third-party payment processors)
• Correspondence and communications with our team
• Special requirements such as dietary restrictions or accessibility needs

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address and general location information
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

• Processing and managing your travel bookings and reservations
• Communicating with you about your inquiries and bookings
• Providing customer support and responding to your questions
• Improving our website and services based on user behavior and feedback
• Sending you relevant travel information and updates (with your consent)
• Complying with legal obligations and preventing fraudulent activity

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing necessary to fulfill our travel services
• Legitimate Interests: Improving our services and ensuring website security
• Legal Compliance: Meeting regulatory and legal requirements
• Consent: Where you have explicitly agreed to specific processing activities

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, tour operators, and transportation companies necessary to deliver your travel experience
• Payment Processors: Secure third-party payment services
• Legal Authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking records are typically retained for seven years to comply with financial and tax regulations.

Your Rights

Under data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in specific situations
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, please contact us at info at iris-beaver.com

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

When you book international travel, your information may be transferred to countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

iris-beaver
27 Deansgate
Manchester M3 2FF
United Kingdom
Email: info at iris-beaver.com

Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.